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Terms and Policies 

─── Course Policies, Refunds & Attendance ───

1. In-Person Attendance & Lateness Policy

All in-person courses begin promptly at 8:00 AM. Because our curriculums are strictly timed to meet Texas state guidelines, we cannot allow late entries to disrupt the class.

  • Any student running more than 5 minutes late will not be admitted to the classroom.
  • Late students will be permitted to reschedule their course one time to a future date.

    Scheduling for shooting qualification 
  • For License to Carry and Level 3 courses, your shooting qualification will be scheduled with a representative at info@epftc.com
  • The shooting qualification for License to Carry will be charged separately.

2. Rescheduling & Emergencies

We understand that life happens. We offer a one-time course date reschedule at no additional cost, provided you notify us at least 24 hours in advance of your scheduled class time.

  • Note: Reschedule requests received with less than 24 hours’ notice are subject to forfeiture of the course fee.

3. Refund & No-Show Policy

  • Online Courses: All online course purchases are 100% non-refundable. Please double-check your selection before purchasing. If you accidentally purchase the wrong course, contact us immediately at info@epftc.com to review your case for a manual transfer or resolution.
  • In-Person & Range Courses: No refunds or reschedules will be granted for “No-Calls / No-Shows” on the day of the course. If you miss your class without prior 24-hour notice, your registration fee is forfeited.

Need Help?

Contact our team at info@epftc.com for any questions related to registrations, scheduling, or policy details.

1033 Humble Pl. Suite 204. El Paso, TX, 79915
Office Hours: Monday - Saturday. 9AM-5PM.
In Person Course Hours: By Appointment

This Company is Licensed and regulated by the Texas Department of Public Safety Regulatory Services Division. If you need to file a complaint, please contact DPS via website, mail, or phone: https://www.dps.texas.gov/rsd/contact/psb.aspx. Address: P.O. Box 4087 Austin, Texas 78773-0001. Phone: (512)-424-7293